A Friendly Reminder

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A Friendly Reminder

The human error problem has been recognized as something very serious in terms of avoidable personal injury, aircraft damage, task rework and containing operational costs. The prevention of human error may seem to be a relatively simple task. With heightened awareness some improvements have been recognized, however, the industry’s search for reasonable, acceptable cost-effective solutions and countermeasures continues with ever-greater resolve.

Human error has proven to be a difficult and persistent phenomenon. Human error will never be eliminated. “To Err Is To Be Human.” We know that our most skilled and conscientious crewmembers insert errors into the system unintentionally. It’s the way we are programmed. Sometimes we find ourselves working outside of the design limits of the human body. Our commitment to our employer and family has placed a significant strain on our ability to maintain peak performance. Many of us have long commutes, work shifts outside the norm that disrupts our circadian rhythm, work overtime have family and social responsibilities, etc. Add them up and our mental, physical and emotional abilities may be compromised to the point we may be a danger to others as well as to ourselves.

We have been well schooled in your vocational skills and abilities. You continue to hone these skills through recurrent training, and performance demonstrations. One area that the industry has identified as a knowledge and behavioral shortcoming is the field of human factors. This science-based discipline requires a commitment by you and your employer to equip you with initial and recurrent human factors training. Human factors training focuses on our human abilities and limitations, on how to interact with the world around us. Human factors are about making the right decisions with safety as a by-product. Having the right person in the right place at the right time doing the right thing, every time.

To all the human factor practitioners, continue your critical work to modify behaviors and attitudes towards compliance and safety, as your students are the human factor.

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Be Safe in the Region of Risk

Roger Hughes

Decoding Human Factors, LLC

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