FAQ

AD Research ATP & FAA web - are they the same?

Frequently Asked Questions: 

We have a patented cross reference database built into NavigatorV that understands the series, specific model and prior manufacturers. When you do a search we will look up ADs against the series, against the model and against prior manufacturer names and present the result in a single list. Not all systems do this so it is important to know the logic a system uses. The following YouTube shows examples of this. (click the icon with 4 arrows in the lower right for a full screen view)



How do I find out what is on the aircraft as far as appliances when I am not on location through ATP's AD Appliance search?

Frequently Asked Questions: 

Greg:

We have a couple of tools to help locate the appliance ADs. The tricky part is only you know what equipment has been installed on the aircraft. There are many options from the factory plus all the after delivery changes. Our support group of Rob, Billy and Alex would be glad to talk you through the product and Appliance searches (800-227-4610; here are some ideas to get you going.


Updating the Compliance Record between the FAA Biweekly

Frequently Asked Questions: 

When updating a compliance record in Profile and Compliance, you are familiar with the prompt that pops up when we open a Compliance Record that says new content is available and asks if you want to run a new search to update your compliance record. To match the FAA biweekly, the prompt is activated when a newer biweekly has been installed since the Compliance record was last updated.




Daily Maintenance Library Update Notification

Frequently Asked Questions: 

Overview As an ATP® customer, you have the option to be automatically notified for upcoming changes to your digital maintenance content. This free service is automated through a daily email giving notification of upcoming updates to Airworthiness Directives, Service Bulletins, and Temporary Revisions to manuals for only the models in your subscription. The email is a listing of revised publications that have been received by ATP during the last business day but have not yet been processed into NavigatorV®.