Is anyone else having issues regarding "users" on your ATP Hub access. We recently added an additional 5 users but are still having technicians being "kicked off" when an additional user logs on to our publications.
The reason way this is probably happening is because you have all of your users sharing the same login. So if one user is logged on and another user then tries logging in with the same login, he will automatically kick out the existing user. Aviation Hub recommended the Admin to create each new users their own indivisual login. Please keep in mind, once you created a login, an email will be sent to each of your users and they will be prompted them to change their temporary password to they own. So please just setup a generic temporary password as they will need to change it anyways. I hope this help