FAQ


EZ Update

Frequently Asked Questions: 

Please follow this instructions to fix the issue.

 1. Restart the computer on your Navigator/main PC.

 2. Then click on start, all programs, atp, navigatorVR, locate Navigator Repair tool (don’t start the Navigator) then right click on it and select "ran as administrator"

 3. On the repair tool, click on the Reset button and follow the prompts

 4. After the reset, click on Update button and follow the prompts


HUBCONNECT USER GUIDE

Frequently Asked Questions: 

To access the new product, you may need to update the ATP Aviation Hub user settings:

1. Go to aviationhub.aero and log into your account

2. Click "Settings" to go to the User Information list

3. Click "View" next to your user name

4. Click "Edit" next to "ATP Aviation Hub Information Services"

5. Assign the HubConnect Mobile Service by selecting the appropriate checkbox

6. Click "Save"

7. Signout and log back into your account

To add documents to your Sync List,* and access them on your iPad:




Is Part 'a" of the AD 80-04-03R2 is applicable on all model of engines with suffix "T"

Frequently Asked Questions: 

80-04-03 R2 Para a says "in accordance with AVCO Lycoming Service Bulletin No. 435 dated March 17, 1979" so I am not sure about SB 435B.  

SB 435 3/17/79 says "MODELS AFFECTED: All O-320-H Series engines with serial numbers up to and including L-6182-76 and reman. engines shipped prior to March 19, 1979" I have read through the SB and nothing is said about a suffix of T in the S/N.

 

The AD Does refer to the T suffix in para  c3 and the Note following that para about the T having larger lifters but it is not clear how this effects applicability of the AD


CMM out of date

Frequently Asked Questions: 

Thanks for the information. I will look into it. we receive the Beech CMM from Beechcraft and publish their latest version. Beech needs to incorporate any changes to the included publications. Let me confirm we are using the latest version from Beechcraft and let them know if they are sending outdated content.

I will let you know.

Bob


Library for 1 aicraft???

Frequently Asked Questions: 

 

No stupid questions here :)  This is a good question.

We have multiple combinations of libraries. In general we have airframe only libraries, Engine & Prop (Support) libraries, Aircraft (airframe, engine & prop) Maintenance Libraries. Sometimes we do this for a single model but most often it is for a group of models. Usually the group is based on the airframe manual coverage as a single manual may cover multiple models.


ATP Hub (User is being Kicked Off)

Frequently Asked Questions: 

The reason way this is probably happening is because you have all of your users sharing the same login. So if one user is logged on and another user then tries logging in with the same login, he will automatically kick out the existing user. Aviation Hub recommended the Admin to create each new users their own indivisual login. Please keep in mind, once you created a login, an email will be sent to each of your users and they will be prompted them to change their temporary password to they own. So please just setup a generic temporary password as they will need to change it anyways.